Mellowhost is nearly touching it’s 4th Anniversary in the hosting business. We have worked hard in last years to make the hosting environment more innovative and perfect for our clients. In most of the situations we have tried our level best to give the best performance you can ever expect from a shared hosting environment.
There are many reviews from our clients in different places. There were some situations, we have seen our customers misunderstanding and expressing their feelings. It is pretty hard to make an environment suitable for every sort of users, but our target is and was always to make it right for all. We have worked with all possible clients to overcome the understanding we had to make it positive in every possible aspects.
Contacting the host is probably the best choice to clear the ideas. It helps both parties to come to an understanding. I have seen some users in past who were having some issues with their CMS, but thinking it was a server issue. Even though, we do not provide 3rd party support, but to make the situation go right and concluding the misunderstanding, we have worked with the client to fix his/her CMS. The root factor to conclude this sort of situations is to contact.
We are planning to start a “Quality Analysis Department” which will be aimed to keep in touch with our clients. One can submit any sort of feedbacks (Example: unsatisfactory support, unsatisfactory server performance, unsatisfactory uptime etc. which makes you unsatisfied with the service) through the desk to our Quality Analyst. We will start digging on your query and try to find a way to solve your problem with the co-operation of other respective departments. Our Quality Analyst team will try to monitor ticket activity to find user’s satisfaction level. In case, we feel, one is unsatisfied with a specific reason, we will immediately contact him/her with the possible solutions we can provide to solve the case through QA Desk. A little co-operation from clients may solve these sorts of unwanted situations.
We are in the process of training our human resources to be a Quality Analyst. This process is still going and we expect to launch this department within November.
We are pleased to announce, we are currently storing 14 daily restore point for all of our R1Soft backup. You can Restore any backup of your last 14 days from cpanel for free of charge. It was 7 days before. After couple of recent feedbacks, we have come to a decision to keep it with 14 daily restore points.
This article is about a couple of small tips to check your dns health using public tools. These are pretty easy tools and helps you to understand whether is it your DNS or your ISP having issues or something else.
Continue reading “My DNS isn’t working!”
A very well known word in linux server is “nice” value. I have seen many people discussing about the effectiveness of Apache/Mysql tweaking, but eventually, if the throughput of your linux system isn’t good enough, apahce/mysql tweaking can fail. In this article, I am going to try explaining how “Nice” value of linux system can impact the performance of linux shared servers.
Continue reading “How “Niceness” impacts shared servers!”
Let me make a quick post about being a 700 posts club member in Digitalpoint. I am using Digitalpoint since 2007, and made these 700 posts in last 3 years. My username in Digitalpoint is “mellow-h”.
Digitalpoint is one of the first place where Mellowhost had started marketing. Most of our old customers are from Digitalpoint. We are still getting lots of users from Digitalpoint regularly visiting our site or purchasing hosting. I got around 90 positive iTrader in digitalpoint. Digitalpoint has gone under couple of re-organizing in last year. One of the key reason we fall back from digitalpoint is their re-organization didn’t work out. Currently our primary target is webhostingtalk and seeing pretty decent traffic everyday. I am planning to jump over couple of more forums beside WHT and digitalpoint has come in my mind again. Lets see how it works this time. I have always missed Digitalpoint for last 1 year after their re-organization, hope this is going to be pleasing back again.
And good luck to me for having those valuable 700 posts in DP after 3 years 😮
WordPress is one of the most demanding content management system of recent days. Most of the users these days use wordpress for their blogs or websites. Around 85% sites of our servers are using wordpress and most of the clients are utilizing multiple wordpress blogs for their business. WordPress has been found to be using pretty good sum of CPU and Memory. Today’s shared hosting environments are more limited based on the CPU and memory rather than the Space and Bandwidth. It is always a wiser choice to spend little amount of time to reduce the overall cpu usage. This makes the blog running faster and hosting companies feel good to host sites which are nicer to their CPUs 🙂 Here are some tips to reduce the CPU usage on a wordpress blog and improve the site performance.
Continue reading “Reducing CPU usage for WordPress users!”
I was thinking about regular twiterring for a long time. But couldn’t start due to the pressure of managing Mellowhost. Finally, got our new twitter theme up. If you are a Mellowhost customer or fan, you can follow our twitter here:
Follow Mellowhost in Twitter
In last couple of weeks, we have logged a couple of IO issues with the backup servers. It seems, it was needing a couple of hardware upgrades and a network upgrade too. We have finally decided to use Limestonenetwork for our R1Soft backup servers. A reason of not using Softlayer this time is to use a different network to keep the backup away from SL network for maximum security. We have already completed the migration of R1Soft backup to the new nodes with better hardware and network capability to improve data transfer and IO process. I have tried to defrag the backup spaces to see the IO performance, it seems around 6 times faster than before right now. Mellowhost is intended to provide the best performance for your business with continuous data security. Please do not hesitate to provide your feedback if you feel any of the specific area of the service needs to be fixed.
Thanks for using Mellowhost and experience the best hosting solution!