Backend log: PHP Warning: File upload error – unable to create a temporary file in Unknown on line 0

It is a common php error appears when PHP handler unable to detect the server temporary folder automatically. A solution to the problem is to define the upload_tmp_dir of the php explicitly. You can do that by editing the php.ini file. Here is an example on how to do it:

To find the running php.ini file, use phpinfo:

root@chicago1 [~]# php -r ‘phpinfo();’|grep php.ini
Configuration File (php.ini) Path => /opt/cpanel/ea-php56/root/etc
Loaded Configuration File => /opt/cpanel/ea-php56/root/etc/php.ini

As the command suggests, your php.ini file is located under the following:


Now, edit the file using your favorite editor:
nano /opt/cpanel/ea-php56/root/etc/php.ini
Find the location of upload_tmp_dir, which is usually commented out like the following:

;upload_tmp_dir =

Uncomment it by removing the semicolon from front and define the temporary directory location:

upload_tmp_dir = /tmp

Restart your apache.

There is another way you can do it. To do this, go to WHM >> MultiPHP INI Editor >> Editor Mode >> Find upload_tmp_dir and edit it accordingly.

This would create a user.ini file to be included with the original php.ini file.

If none of the above solution works for you, you are probably seeing the error from modsecurity, try following the following steps to see if that overcomes the error:

ModSecurity: Multipart parsing error: Multipart: Failed to create file: /root/tmp/20170526-122120-WSfJYO2KhTvEz5johZF8UQAAAEw-file-9mmG15

ModSecurity: Multipart parsing error: Multipart: Failed to create file: /root/tmp/20170526-122120-WSfJYO2KhTvEz5johZF8UQAAAEw-file-9mmG15

If you are using ‘inspectFile’ of modsecurity, you may face an error in cpanel server like following

ModSecurity: Multipart parsing error: Multipart: Failed to create file: /root/tmp/20170526-122120-WSfJYO2KhTvEz5johZF8UQAAAEw-file-9mmG15

This error appears because mod_security fails to detect the tmp folder automatically. To fix the problem, all you need to add the following line in your modsec_user.conf file for cpanel servers:

SecTmpDir /tmp

This file is available under


Alternatively, you may add the line from Cpanel >> Modsecurity Tools >> Add Rules.

‘ca-certificates’ update error

Since the last “ca-certificates” release for RHEL/CentOS 6 or Fedorar 14 with version stating 2013, there is a roaming error of not being able to update “ca-certificate” version starting from 2010 to the latest 2013. The error is somewhat looks the following through yum:

Running Transaction
Updating : ca-certificates-2013.1.94-65.0.el6.noarch 1/2
Error unpacking rpm package ca-certificates-2013.1.94-65.0.el6.noarch
warning: /etc/pki/java/cacerts created as /etc/pki/java/cacerts.rpmnew
warning: /etc/pki/tls/certs/ca-bundle.crt created as /etc/pki/tls/certs/ca-bundle.crt.rpmnew
warning: /etc/pki/tls/certs/ created as /etc/pki/tls/certs/
error: unpacking of archive failed on file /etc/ssl/certs: cpio: rename
Verifying : ca-certificates-2013.1.94-65.0.el6.noarch 1/2
ca-certificates-2010.63-3.el6_1.5.noarch was supposed to be removed but is not!
Verifying : ca-certificates-2010.63-3.el6_1.5.noarch 2/2

ca-certificates.noarch 0:2010.63-3.el6_1.5 ca-certificates.noarch 0:2013.1.94-65.0.el6

The following part of the error to be noted:

error: unpacking of archive failed on file /etc/ssl/certs: cpio: rename

It looks like the new “ca-certificate” is using a new structure. In old versions, “certs” is a folder which contains old certificates. While updating with the new one, it is trying to create a symlink with the /etc/pki/tls/certs/ by removing the old directory, which it fails with yum.

To solve the error, run the following:

$ mv /etc/ssl/certs /etc/ssl/certs.back
$ ln -s /etc/pki/tls/certs /etc/ssl/certs
$ yum update ca-certificate*

This should solve the error.